At Arshayan LLC, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your purchase, we offer a straightforward return and refund policy to make the process as easy as possible.

1. Returns:

• You may return any unused and undamaged item purchased from our ecommerce store within [3 to 5 days from the date of delivery.
• To initiate a return, please contact our customer service team at  (+1 (407) 744-8070 / info@arshayanllc.com ) to obtain a return authorization and shipping instructions.
• Please ensure that the item is returned in its original packaging with all tags and labels intact.

2. Refunds:

• Once we receive and inspect the returned item, we will issue a refund to the original payment method used for the purchase.
• Please note that shipping and handling charges are non-refundable unless the return is due to an error on our part or a defective product.

3. Exchanges:

• If you wish to exchange an item for a different size, color, or style, please contact our customer service team to arrange for an exchange.
• Exchanges are subject to product availability, and additional shipping charges may apply.

4. Damaged or Defective Items:

• In the unlikely event that you receive a damaged or defective item, please contact us immediately upon receipt.
• We will work with you to resolve the issue promptly, whether it involves a replacement, exchange, or refund.

5. Non-Returnable Items:

• Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged upon receipt. Please check the product description for specific return eligibility.

6. Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.
• We recommend using a trackable shipping method to ensure safe and timely delivery of your return.

7. Contact Us:

• If you have any questions or concerns regarding our return and refund policy, please contact our customer service team at  +1 (407) 744-8070 /  info@arshayanllc.com

8. Policy Updates:

• We reserve the right to update or modify our return and refund policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.